PENGARUH PENETAPAN JALUR ZONAMERAH DAN KETIDAKPATUHAN TRANSAKSI TERHADAP KETERLAMBATANPENERBITANSURATPERSETUJUAN PENGELUARAN BARANG(SPPB) KAPALMAKASSAR AMBITION DI PTPELAYARAN NAN JAYA

Abstract

Koswara, Sulthan Saladin Syah. 2025. “The Effect of Red Zone Lane Designation and Transaction Noncompliance on the Delay in the Issuance of the Goods Release Approval Letter (GRAL) for the Makassar Ambition Vessel at Pelayaran Nan Jaya Company” This research is motivated by the issue of delays in the issuance of the Goods Release Approval Letter (GRAL) for the Makassar Ambition vessel, represented by Pelayaran Nan Jaya Company, due to the red zone lane designation by Customs and noncompliance in export-import transactions. This issue affects the designation of the red zone lane, transactional noncompliance, and the delay in the GRAL issuance process. The research problem formulated in this study is whether the red zone lane designation and transactional noncompliance significantly influence the delay in issuing the GRAL. This study uses a quantitative approach with a survey method, involving observation, literature review, documentation, and questionnaires distributed to stakeholders involved in the import process. The analysis results show that both the red zone lane designation and transactional noncompliance significantly contribute to delays in the issuance of GRAL. The main contributing factors include noncompliance in export-import transactions, additional verification processes imposed by Customs, and lack of coordination between shippers and relevant authorities. The conclusion of this study emphasizes the need to improve compliance with export-import regulations and optimize inter-party coordination to reduce the impact of red zone lane designation. The study also recommends customs regulation training for logistics industry stakeholders